Privacy Policy

INTRODUCTION
Welcome to Woodchuck.ai (“we”, “us”, “our”). Your privacy matters deeply to us. This policy explains what information we collect, how we use it, when we share it, and the choices you have about your personal data when you visit our website, interact with our services, or otherwise communicate with us. Your use of the site signifies your agreement with this policy.

1. What Information We Collect

a) Personal Information You Provide

We collect information you voluntarily submit to us, such as:

• Name

• Email address

• Phone number

• Company affiliation

• Job title

This information helps us respond to your inquiries, provide support, deliver marketing communications (where permitted), and manage your account or service requests.

b) Automatically Collected Data

When you access our site, we automatically collect certain technical and usage data, including IP address, browser type, device characteristics, pages viewed, and timestamps. This helps us understand how our services are used and improve performance and security.

c) Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., Web beacons, local storage) to recognize your device, remember preferences, and analyze site usage. You can set your browser to reject cookies, but some features may not function properly without them. 

2. How We Use Your Information

We use the information we collect for purposes that include:

• Operating, maintaining, and improving our website and services

• Personalizing your experience

• Responding to your inquiries and providing customer support

• Sending service-related announcements and marketing communications (only where permitted)

• Detecting and preventing fraud, abuse, and security issues

• Complying with legal obligations

We do not sell your personal information to third parties.

3. How We Share Your Data

We may share your information with:

• Trusted service providers that support our operations (e.g., hosting, analytics, email delivery)

• Affiliates or partners where consistent with this policy

• Third parties when required by law, to protect our rights, or in connection with business changes such as mergers or acquisitions

• Your consented disclosures

We require partners to protect your data consistent with this policy and applicable law.

4. Legal Rights & Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access & correction – request copies or correction of data

• Deletion – ask that your data be erased

• Opt-out – decline certain uses of your data

• Consent withdrawal – revoke consent where previously given

To exercise these rights, please contact us at privacy@woodchuck.ai.

5. Data Security & Retention

We maintain reasonable technical and organizational safeguards to protect your information. However, no internet transmission or electronic storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this policy and to comply with legal requirements.

6. Cookies & Tracking Technologies (Expanded)

Cookies are small text files placed on your device to track usage and preferences. We use:

• Essential cookies – required for core site functionality

• Performance & analytics cookies – to understand site usage and improve our services

• Preference cookies – to remember your settings

You can change cookie settings in your browser, though this may affect site functionality. 

7. Changes to This Policy

We may update this policy occasionally. If changes are material, we will notify you by posting a revised date at the top of this policy.